From 1d4778a1f7766e4b8c42bfb84f166ad94396f866 Mon Sep 17 00:00:00 2001 From: Will Duff Date: Fri, 15 Jan 2016 08:34:21 -0800 Subject: [PATCH] Created Instructions for viewing Writer problem reports (markdown) --- ...ctions-for-viewing-Writer-problem-reports.md | 17 +++++++++++++++++ 1 file changed, 17 insertions(+) create mode 100644 Instructions-for-viewing-Writer-problem-reports.md diff --git a/Instructions-for-viewing-Writer-problem-reports.md b/Instructions-for-viewing-Writer-problem-reports.md new file mode 100644 index 0000000..68c5d4b --- /dev/null +++ b/Instructions-for-viewing-Writer-problem-reports.md @@ -0,0 +1,17 @@ +# Open Live Writer problem reports + +If you ever see **OpenLiveWriter.exe has stopped working** then you've hit a crash and Windows will automatically log additional information about the crash. Please follow these instructions to send the full crash details to the Open Live Writer team. +![image](https://cloud.githubusercontent.com/assets/134678/12358513/729e33ac-bb62-11e5-9524-2cf3cd4c39a7.png) + + +* Search for **View all problem reports** in your Start menu and click on that. +![image](https://cloud.githubusercontent.com/assets/134678/12358178/d037d6d2-bb60-11e5-8ab7-b58361b61246.png) + +* The **Problem Reports** page in Control Panel will load. Scroll down and find Open Live Writer in the list and click on the **More** link (if there is one). +![image](https://cloud.githubusercontent.com/assets/134678/12358298/656100ee-bb61-11e5-8afb-be37521ceacb.png) + +* Choose the Open Live Writer problem report with the most recent date. +![image](https://cloud.githubusercontent.com/assets/134678/12358372/ba5a1f22-bb61-11e5-85ca-82e824e5a55d.png) + +* Double click on it (or right click and choose **View technical details**). Then click on **Copy to clipboard** and paste the contents into your GitHub issue. +![image](https://cloud.githubusercontent.com/assets/134678/12358413/f4097434-bb61-11e5-97d3-959c89f1c0d3.png)