name: Problem report description: Please report your problem here to help us improve body: - type: markdown attributes: value: | Thanks for taking the time to fill out this report! - type: textarea id: what-happened attributes: label: What happened? description: A clear and concise description of what the problem is. You can add screenshots and provide links to help explain it. placeholder: Tell us what you see! If you had a compatibility issue, you may want to include a download link to the incompatible software. validations: required: true - type: textarea id: repro attributes: label: To Reproduce description: If applicable, write the exact steps to reproduce the behavior. placeholder: | 1. Go to '....' 2. Click on '....' 3. Scroll down to '....' 4. See error validations: required: false - type: input id: expected-behavior attributes: label: Expected behavior description: A clear and concise description of what you expected to happen. placeholder: Tell us what you expect to see! validations: required: true - type: input id: windows-version attributes: label: What is your Windows edition and version? placeholder: "e.g. Windows 10 Pro 21H1 64-bit" validations: required: true - type: dropdown id: user-account attributes: label: "In which Windows account you have this problem?" description: "Note: Built-in user accounts like Guest or Administrator are disabled by default in Windows because they pose a security risk." options: - "A local or Microsoft account without special changes." - "User account with secure desktop turned off for UAC prompts." - "User account with UAC protection completely turned off." - "User account with UAC protection set to Always notify." - "I use the built-in Administrator account." - "I use the built-in Administrator with Admin Approval Mode turned on." - "I reproduced it under a Guest account." - "Not relevant to my request." validations: required: true - type: input id: security-software attributes: label: Please mention any installed security software description: Even if the real-time protection is disabled, any security solution could still conflict with Sandboxie. placeholder: e.g. Windows Defender validations: required: true - type: input id: sandboxie-version attributes: label: What version of Sandboxie are you running? placeholder: e.g. Sandboxie Plus 1.0.9 64-bit validations: required: true - type: input id: regression attributes: label: Is it a regression? description: If applicable, specify in which Sandboxie version this problem was introduced the first time (including any pre-release version). placeholder: e.g. Since 5.55.9 64-bit - type: input id: browsers attributes: label: List of affected browsers description: If applicable, in which sandboxed browsers are you seeing the problem? placeholder: e.g. Firefox 96.0.3 64-bit, .... - type: dropdown id: box-types attributes: label: In which sandbox type you have this problem? description: Select "Not relevant" if you don't have any malfunctioning program or setting to report. options: - "In a Standard isolation sandbox (yellow sandbox icon)." - "In a Hardened sandbox (red sandbox icon)." - "In a Sandbox with data protection (blue sandbox icon)." - "In an Application Compartment sandbox with data protection (cyan sandbox icon)." - "In an Application Compartment sandbox with no isolation (green sandbox icon)." - "All sandbox types (I tried them all)." - "I only reproduced it with Sandboxie Classic." - "Not relevant to my request." validations: required: true - type: dropdown id: sandboxed-or-not attributes: label: Is the sandboxed program also installed outside the sandbox? description: Select "Not relevant" if you don't have any malfunctioning program to report. options: - "Yes, it is also installed outside the sandbox." - "No, it is not installed in the real system." - "Not relevant to my request." validations: required: true - type: dropdown id: box-state attributes: label: Can you reproduce this problem on an empty sandbox? description: | Select "Not relevant" if you don't have any malfunctioning program to report. Tip: An empty sandbox is a clean box without any installed program or data. options: - "I can confirm it also on an empty sandbox." - "My sandbox contains existing programs or data." - "Not relevant to my request." validations: required: true - type: textarea id: policy-settings attributes: label: Did you previously enable some security policy settings outside Sandboxie? description: | For example in gpedit.msc, secpol.msc, Windows Defender Exploit protection settings, or other management tools like parental controls. Tip: You may consider to turn off non-default Windows settings. placeholder: | I enabled the following security / policy settings outside Sandboxie: .... - type: input id: crashdumps attributes: label: Crash dump description: | If applicable, provide a direct link containing the .dmp file for your crash issue! Tip: You need to upload it on a file storage service, then share the resulting link below. placeholder: https:// - type: input id: logs attributes: label: Trace log description: | Please consider to take one or more logs for Resource Access issues. For instructions, see https://git.io/Jwj2y Tip: You can compress multiple log files in a .zip archive to upload on a file storage service, then share the resulting link below. placeholder: https:// - type: textarea id: sandboxie-config attributes: label: Sandboxie.ini configuration description: | If applicable, consider to attach your Sandboxie.ini settings (usually located in `C:\Windows` or in the installation folder). Tip: If the content is too long, you are recommended to copy the settings on https://gist.github.com and share the resulting link below. placeholder: | [GlobalSettings] ..... [UserSettings_xxxxxxxx] ..... [DefaultBox] ..... render: shell - type: input id: sandboxie-plus-config attributes: label: Sandboxie-Plus.ini configuration (for Plus interface issues) description: | Sandboxie-Plus.ini is only needed if you have specific user interface issues with Sandboxie Plus (this is usually located in `C:\Users\%Username%\AppData\Local\Sandboxie-Plus` or `C:\ProgramData\Sandboxie-Plus` for corporate users). Please copy the content on https://gist.github.com and share the resulting link below. placeholder: https://