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Home.md
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@ -298,87 +298,3 @@ As an example, if you are measuring the current through a circuit that you suspe
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For resistance, you’ll want to aim for a reference resistor as close to the load resistance as possible. To be more accurate, you may want to take multiple measurements.
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For capacitance, you’ll want to choose a reference resistor that gives you an RC time constant of about 1ms.
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# Troubleshooting
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### The software interface is greyed out and says "Device Not Detected" (Windows).
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First, try the steps outlined here:
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[https://www.youtube.com/watch?v=t2F1rFmyQmY](https://www.youtube.com/watch?v=t2F1rFmyQmY)
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If that doesn’t solve the problem, open the Device Manager. You should be greeted with a screen like this:
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![image_6](https://user-images.githubusercontent.com/22040436/35839097-a524de48-0b42-11e8-9ebc-9215abbb338d.png)
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Look for *Labrador*.
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**If it’s under the heading of "libusbK USB Devices"** but has a little yellow triangle on it, then the driver is correctly installed and configured - however there is not enough bandwidth.
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Move Labrador to a different USB port that does not share bandwidth with devices that stream constantly (in proper terminology: isochronous/interrupt devices). This includes things like keyboards, mice and speakers.
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Some suggestions:
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* If you’re using a hub, connect your other devices to the hub and give Labrador its own dedicated port.
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* Plug your other devices into your USB2.0 ports, and Labrador into the USB3.0 or eSata ports (or vice versa).
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* Devices that stream constantly are the most likely to compete with Labrador for bandwidth. If you are forced to share a port with Labrador, share it with something like a USB flash drive or card reader that does not stream constantly.
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* If need be, disconnect unneeded USB devices.
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Your Labrador board should start working.
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**If it’s under the heading of "Other Devices"**, then the driver is not correctly installed and configured. To configure manually:
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* Double click on the device name to open the Properties window.
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* Select "Update Driver", from the Driver tab.
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![image_7](https://user-images.githubusercontent.com/22040436/35839098-a7ba94d6-0b42-11e8-9db4-3aee21e49db4.png)
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* Select "Browse my Computer for Driver Software" (Locate and install driver software manually).
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* Select "Let me pick from a list of devices on my computer".
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* Then select "libusbK Usb Devices" from the list and the device will connect.
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![image_8](https://user-images.githubusercontent.com/22040436/35839103-ad27b25a-0b42-11e8-99f7-7da9c5e34f12.png)
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* Note: if you cannot see "libusbK Usb Devices", do not try to be smart and select libusb-win32, libusb0 or anything similar. Instead, re-run the installer and make sure that both driver boxes are ticked and installation completes successfully.
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**If the device is not found at all.**
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* Ensure you’re using a cable that has data lines. Some micro-USB phone charging cables are power-only!
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* Remove all wires from your Labrador board. And unplug and re-plug it in, twice if necessary. This will get it out of bootloader mode.
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### USB connection issues (Other platforms).
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On non-Windows platforms, the Labrador reserves the entire bandwidth of a USB hub in order to ensure it gets a solid connection. Move Labrador to a different USB port that does not share bandwidth with devices that stream constantly (in proper terminology: isochronous/interrupt devices). This includes things like keyboards, mice and speakers.
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Some suggestions:
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* If you’re using a hub, connect your other devices to the hub and give Labrador its own dedicated port.
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* Plug your other devices into your USB2.0 ports, and Labrador into the USB3.0 or eSata ports (or vice versa).
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* Devices that stream constantly are the most likely to compete with Labrador for bandwidth. If you are forced to share a port with Labrador, share it with something like a USB flash drive or card reader that does not stream constantly.
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* If need be, disconnect unneeded USB devices.
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Your Labrador board should start working.
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Some Mac OSX users have reported driver-related issues that prevent the Software Interface from communicating with the Labrador board. To fix it, install [homebrew](https://brew.sh/) and then run the following two commands from the terminal:
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brew update
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brew install libusb
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After resetting your computer, it should work.
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### All other problems.
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If you’re having any other issues with your board, I’m happy to help.
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The best thing to do is to post an [issue on the GitHub page](https://github.com/EspoTek/Labrador/issues), that way any solutions will be posted publicly.
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The second best thing to do is to send me an email. I can be found at [admin@espotek.com](mailto:admin@espotek.com).
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