Update problem report
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description: |
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It is highly recommended to write the exact steps to reproduce the behavior.
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You can also add screenshots and provide links to help explain it.
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Please feel free to attach screenshots, screen recordings and links to help explain it.
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placeholder: |
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Describe as accurately as possible what you saw and did!
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1. Go to '....'
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label: Affected program
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description: |
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If applicable, in which sandboxed program did you see the problem?
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If not, you can type something like "Not relevant".
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placeholder: e.g. Firefox 108.0.1 64-bit, ....
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placeholder: e.g. Firefox 113.0.1 64-bit, ....
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validations:
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required: true
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- type: input
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label: Download link
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description: |
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If you had a compatibility issue, it is highly recommended to include a download link to the incompatible software.
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If not, you can type something like "Not relevant" or "Not available".
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placeholder: https://
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validations:
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@ -87,11 +87,15 @@ body:
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attributes:
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label: "In which Windows account you have this problem?"
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description: "Note: Built-in user accounts like Guest or Administrator are disabled by default in Windows because they pose a security risk."
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multiple: true
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options:
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- "A local or Microsoft account without special changes."
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- "User account with secure desktop turned off for UAC prompts."
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- "User account with UAC protection completely turned off."
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- "User account with UAC protection set to Always notify."
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- "A local account (Standard user)."
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- "A local account (Administrator)."
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- "A Microsoft account (Standard user)."
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- "A Microsoft account (Administrator)."
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- "An account with secure desktop turned off for UAC prompts."
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- "An account with UAC protection completely turned off."
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- "An account with UAC protection set to Always notify."
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- "I use the built-in Administrator account."
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- "I use the built-in Administrator with Admin Approval Mode turned on."
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- "I reproduced it under a Guest account."
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id: sandboxie-version
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attributes:
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label: What version of Sandboxie are you running?
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placeholder: e.g. Sandboxie Plus 1.6.3 64-bit
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placeholder: e.g. Sandboxie Plus 1.9.3 64-bit
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validations:
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required: true
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- type: dropdown
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label: Is it a new installation of Sandboxie?
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options:
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- "I recently did a new clean installation."
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- "I just updated Sandboxie from a previous version (to be specified)."
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- "I recently upgraded it from an older version than v1.5.3 / 5.60.3."
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- "I just updated Sandboxie from a previous version (I don't remember which one)."
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- "I just updated Sandboxie from a previous version (explicitly mentioned in this issue)."
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- "I recently upgraded it from an older version than 1.5.3 / 5.60.3."
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- "I have been using the same version for some time."
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validations:
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required: true
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attributes:
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label: Is it a regression?
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description: If applicable, specify in which Sandboxie version this problem was introduced the first time (including any pre-release version).
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placeholder: e.g. Since 5.61.0 64-bit
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placeholder: e.g. Since 5.62.1 64-bit
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- type: dropdown
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id: box-types
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attributes:
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- "In a sandbox with data protection (blue sandbox icon)."
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- "In an Application Compartment sandbox with data protection (cyan sandbox icon)."
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- "In an Application Compartment sandbox with no isolation (green sandbox icon)."
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- "In an encrypted sandbox (black sandbox icon)."
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- "All sandbox types (I tried them all)."
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- "I only reproduced it with Sandboxie Classic."
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- "Not relevant to my request."
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label: Crash dump
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description: |
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If applicable, provide a direct link containing the .dmp file(s) for your crash issue!
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List of crash dump locations:
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- C:\\Users\\%Username%\\AppData\\Local\\CrashDumps
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- C:\\Windows\\Minidump
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- C:\\Sandbox\\%USER%\\%SANDBOX% (only if you previously set EnableMiniDump=y in the sandbox section of your Sandboxie.ini file)
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- C:\\Windows\\MEMORY.DMP (known as %SystemRoot%\\MEMORY.DMP)
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See also: [Generate a kernel or complete crash dump](https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/generate-a-kernel-or-complete-crash-dump)
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Tip: You can upload the .dmp file(s) on a file storage service, then share the resulting link below.
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placeholder: https://
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- type: input
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