Update problem report

.github/ISSUE_TEMPLATE/1-problem_report.yml

@@ -20,7 +20,7 @@ body:
       label: To Reproduce
       description: If applicable, write the exact steps to reproduce the behavior.
       placeholder: |
-        1. Go to '...'
+        1. Go to '....'
         2. Click on '....'
         3. Scroll down to '....'
         4. See error
@@ -38,14 +38,23 @@ body:
     id: windows-version
     attributes:
       label: What is your Windows edition and version?
-      placeholder: "e.g. Windows 10 Pro 20H2 64-bit"
+      placeholder: "e.g. Windows 10 Pro 21H1 64-bit"
     validations:
       required: true
-  - type: input
-    id: sandboxie-version
+  - type: dropdown
+    id: user-account
     attributes:
-      label: What version of Sandboxie are you running?
-      placeholder: e.g. Sandboxie Plus 1.0.8 64-bit
+      label: "In which Windows account you have this problem?"
+      description: "Note: Built-in user accounts like Guest or Administrator are disabled by default in Windows because they pose a security risk."
+      options:
+        - "A local or Microsoft account without special changes."
+        - "User account with secure desktop turned off for UAC prompts."
+        - "User account with UAC protection completely turned off."
+        - "User account with UAC protection set to Always notify."
+        - "I use the built-in Administrator account."
+        - "I use the built-in Administrator with Admin Approval Mode turned on."
+        - "I reproduced it under a Guest account."
+        - "Not relevant to my request."
     validations:
       required: true
   - type: input
@@ -57,29 +66,102 @@ body:
     validations:
       required: true
   - type: input
-    id: browsers
+    id: sandboxie-version
     attributes:
-      label: List of involved browsers
-      description: If applicable, in which sandboxed browsers are you seeing the problem?
-      placeholder: e.g. Firefox 96.0.2 64-bit
+      label: What version of Sandboxie are you running?
+      placeholder: e.g. Sandboxie Plus 1.0.9 64-bit
+    validations:
+      required: true
   - type: input
     id: regression
     attributes:
       label: Is it a regression?
-      description: If applicable, specify in which Sandboxie version this bug got introduced the first time.
-      placeholder: e.g. 5.55.8 64-bit
+      description: If applicable, specify in which Sandboxie version this problem was introduced the first time (including any pre-release version).
+      placeholder: e.g. Since 5.55.9 64-bit
+  - type: input
+    id: browsers
+    attributes:
+      label: List of affected browsers
+      description: If applicable, in which sandboxed browsers are you seeing the problem?
+      placeholder: e.g. Firefox 96.0.3 64-bit, ....
+  - type: dropdown
+    id: box-types
+    attributes:
+      label: In which sandbox type you have this problem?
+      description: Select "Not relevant" if you don't have any malfunctioning program or setting to report.
+      options:
+        - "In a Standard isolation sandbox (yellow sandbox icon)."
+        - "In a Hardened sandbox (red sandbox icon)."
+        - "In a Sandbox with data protection (blue sandbox icon)."
+        - "In an Application Compartment sandbox with data protection (cyan sandbox icon)."
+        - "In an Application Compartment sandbox with no isolation (green sandbox icon)."
+        - "All sandbox types (I tried them all)."
+        - "I only reproduced it with Sandboxie Classic."
+        - "Not relevant to my request."
+    validations:
+      required: true
+  - type: dropdown
+    id: sandboxed-or-not
+    attributes:
+      label: Is the sandboxed program also installed outside the sandbox?
+      description: Select "Not relevant" if you don't have any malfunctioning program to report.
+      options:
+        - "Yes, it is also installed outside the sandbox."
+        - "No, it is not installed in the real system."
+        - "Not relevant to my request."
+    validations:
+      required: true
+  - type: dropdown
+    id: box-state
+    attributes:
+      label: Can you reproduce this problem on an empty sandbox?
+      description: |
+        Select "Not relevant" if you don't have any malfunctioning program to report.
+
+        Tip: An empty sandbox is a clean box without any installed program or data.
+      options:
+      - "I can confirm it also on an empty sandbox."
+      - "My sandbox contains existing programs or data."
+      - "Not relevant to my request."
+    validations:
+      required: true
   - type: textarea
+    id: policy-settings
+    attributes:
+      label: Did you previously enable some security policy settings outside Sandboxie?
+      description: |
+        For example in gpedit.msc, secpol.msc, Windows Defender Exploit protection settings, or other management tools like parental controls.
+
+        Tip: You may consider to turn off non-default Windows settings.
+      placeholder: |
+        I enabled the following security / policy settings outside Sandboxie:
+        ....
+  - type: input
+    id: crashdumps
+    attributes:
+      label: Crash dump
+      description: |
+        If applicable, provide a direct link containing the .dmp file for your crash issue!
+
+        Tip: You need to upload it on a file storage service, then share the resulting link below.
+      placeholder: https://
+  - type: input
     id: logs
     attributes:
-      label: Trace log output
-      description: Please consider to take a log and make it available here for analysis. For instructions, see https://git.io/Jwj2y
-      placeholder: If you have an actual memory dump, please attach it here in a compressed archive and NOT as simple text output, which often turns out to be insufficient for a proper analysis!
-      render: shell
+      label: Trace log
+      description: |
+        Please consider to take one or more logs for Resource Access issues. For instructions, see https://git.io/Jwj2y
+
+        Tip: You can compress multiple log files in a .zip archive to upload on a file storage service, then share the resulting link below.
+      placeholder: https://
   - type: textarea
     id: sandboxie-config
     attributes:
       label: Sandboxie.ini configuration
-      description: If applicable, consider to attach your Sandboxie.ini settings (usually located on C:\Windows or in your installation folder).
+      description: |
+        If applicable, consider to attach your Sandboxie.ini settings (usually located in `C:\Windows` or in the installation folder).
+
+        Tip: If the content is too long, you are recommended to copy the settings on https://gist.github.com and share the resulting link below.
       placeholder: |
         [GlobalSettings]
         .....
@@ -91,3 +173,13 @@ body:
         .....
 
       render: shell
+  - type: input
+    id: sandboxie-plus-config
+    attributes:
+      label: Sandboxie-Plus.ini configuration (for Plus interface issues)
+      description: |
+        Sandboxie-Plus.ini is only needed if you have specific user interface issues with Sandboxie Plus
+        (this is usually located in `C:\Users\%Username%\AppData\Local\Sandboxie-Plus` or `C:\ProgramData\Sandboxie-Plus` for corporate users).
+
+        Please copy the content on https://gist.github.com and share the resulting link below.
+      placeholder: https://