Update issue templates

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isaak654 2024-01-06 23:11:12 +01:00
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@ -5,9 +5,14 @@ body:
- type: markdown - type: markdown
attributes: attributes:
value: | value: |
Thanks for taking the time to fill out this report! Thanks for taking the time to open this report!
To see if your problem has already been reported, you can use the search box on the Issues and Discussions tabs. Before you begin, please use the GitHub search bar to see if your problem has already been reported.
Also, you may find your answer in our documentation hosted on GitHub: https://sandboxie-plus.github.io/sandboxie-docs
Also, you may find your answer:
1. in the [sandboxie-docs](https://github.com/sandboxie-plus/sandboxie-docs) repository (currently there are [synchronization issues](https://github.com/sandboxie-plus/Sandboxie/discussions/1756) with sandboxie-plus.com)
2. in the other [support channels](https://github.com/sandboxie-plus/Sandboxie/discussions/1768#discussioncomment-2503401)
3. in the [cached copy](https://github.com/Sandboxie-Website-Archive/sandboxie-website-archive.github.io) of the old Sandboxie forum: `site:https://sandboxie-website-archive.github.io/www.sandboxie.com/old-forums/`
4. in the [contributing guidelines](https://github.com/sandboxie-plus/Sandboxie/blob/master/CONTRIBUTING.md)
- type: textarea - type: textarea
id: what-happened id: what-happened
attributes: attributes:
@ -32,6 +37,14 @@ body:
placeholder: e.g. Whenever I ... placeholder: e.g. Whenever I ...
validations: validations:
required: false required: false
- type: textarea
id: expected-behavior
attributes:
label: Expected behavior
description: A clear and concise description of what you expect to see.
placeholder: Tell us what the default behavior should be!
validations:
required: true
- type: input - type: input
id: sandboxed-program id: sandboxed-program
attributes: attributes:
@ -40,7 +53,7 @@ body:
If applicable, in which sandboxed program did you see the problem? If applicable, in which sandboxed program did you see the problem?
If not, you can type something like "Not relevant". If not, you can type something like "Not relevant".
placeholder: e.g. Firefox 113.0.2 64-bit, .... placeholder: e.g. Firefox 121.0 64-bit, ....
validations: validations:
required: true required: true
- type: input - type: input
@ -67,54 +80,44 @@ body:
- "Not relevant to my request." - "Not relevant to my request."
validations: validations:
required: true required: true
- type: textarea
id: expected-behavior
attributes:
label: Expected behavior
description: A clear and concise description of what you expect to see.
placeholder: Tell us what the default behavior should be!
validations:
required: true
- type: input
id: windows-version
attributes:
label: What is your Windows edition and version?
placeholder: "e.g. Windows 10 Pro 22H2 64-bit"
validations:
required: true
- type: dropdown - type: dropdown
id: user-account id: crash-or-not
attributes: attributes:
label: "In which Windows account you have this problem?" label: Did the program or any related process close unexpectedly?
description: "Note: Built-in user accounts like Guest or Administrator are disabled by default in Windows because they pose a security risk." description: In case of doubt, please take a look at the [crash dump locations](#description-crashdumps) below.
multiple: true multiple: true
options: options:
- "A local account (Standard user)." - "Yes, it did. See the link to the .dmp file(s) I have attached here."
- "A local account (Administrator)." - "Yes, it did. I'm going to share the .dmp file(s) in a later comment."
- "A Microsoft account (Standard user)." - "Yes, it did, but I accidentally removed / lost the .dmp file(s)."
- "A Microsoft account (Administrator)." - "Yes, it did, but no .dmp file has been created in the system."
- "An account with secure desktop turned off for UAC prompts." - "Yes, it did, but I don't want to share the .dmp file(s) for privacy reasons."
- "An account with UAC protection completely turned off." - "Yes, it did, but I don't know how to attach the .dmp file(s)."
- "An account with UAC protection set to Always notify." - "No, not at all."
- "I use the built-in Administrator account."
- "I use the built-in Administrator with Admin Approval Mode turned on."
- "I reproduced it under a Guest account."
- "Not relevant to my request."
validations: validations:
required: true required: true
- type: input - type: input
id: security-software id: crashdumps
attributes: attributes:
label: Please mention any installed security software label: Crash dump
description: Even if the real-time protection is disabled, any security solution could still conflict with Sandboxie. description: |
placeholder: e.g. Microsoft Defender Antivirus List of crash dump locations to check out:
validations: - C:\\Users\\%Username%\\AppData\\Local\\CrashDumps
required: true - C:\\Windows\\Minidump
- C:\\Sandbox\\%User%\\DefaultBox\\user\\current\\AppData\\Local\\CrashDumps
- C:\\Sandbox\\%USER%\\%SANDBOX% (only if you previously set EnableMiniDump=y in the sandbox section of your Sandboxie.ini file)
- C:\\Windows\\MEMORY.DMP (known as %SystemRoot%\\MEMORY.DMP)
If applicable, provide a direct link containing the .dmp file(s) for your crash issue!
See also: [Generate a kernel or complete crash dump](https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/generate-a-kernel-or-complete-crash-dump) | [Driver Verifier - tracking down a misbehaving driver](https://answers.microsoft.com/en-us/windows/forum/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983).
Tip: You can upload the .dmp file(s) on a file storage service, then share the resulting link below.
placeholder: https://
- type: input - type: input
id: sandboxie-version id: sandboxie-version
attributes: attributes:
label: What version of Sandboxie are you running? label: What version of Sandboxie are you running now?
placeholder: e.g. Sandboxie Plus 1.9.6 64-bit placeholder: e.g. Sandboxie Plus 1.12.6 64-bit
validations: validations:
required: true required: true
- type: dropdown - type: dropdown
@ -132,9 +135,9 @@ body:
- type: input - type: input
id: regression id: regression
attributes: attributes:
label: Is it a regression? label: Is it a regression from previous versions?
description: If applicable, specify in which Sandboxie version this problem was introduced the first time (including any pre-release version). description: If you intend to test multiple versions, specify in which Sandboxie version this problem was introduced the first time (including any pre-release version).
placeholder: e.g. Since 5.62.1 64-bit placeholder: e.g. The issue was introduced the first time in 5.62.1 64-bit
- type: dropdown - type: dropdown
id: box-types id: box-types
attributes: attributes:
@ -167,40 +170,59 @@ body:
- "Not relevant to my request." - "Not relevant to my request."
validations: validations:
required: true required: true
- type: input
id: windows-version
attributes:
label: What is your Windows edition and version?
placeholder: "e.g. Windows 10 Pro 22H2 64-bit"
validations:
required: true
- type: dropdown
id: user-account
attributes:
label: "In which Windows account you have this problem?"
description: "Please note that built-in user accounts like Guest or Administrator are disabled by default in Windows because they pose a security risk."
multiple: true
options:
- "A local account (Standard user)."
- "A local account (Administrator)."
- "A Microsoft account (Standard user)."
- "A Microsoft account (Administrator)."
- "An account with secure desktop turned off for UAC prompts."
- "An account with UAC protection completely turned off."
- "An account with UAC protection set to Always notify."
- "I use the built-in Administrator account."
- "I use the built-in Administrator with Admin Approval Mode turned on."
- "I reproduced it under a Guest account."
- "Not relevant to my request."
validations:
required: true
- type: input
id: security-software
attributes:
label: Please mention any installed security software
description: |
Please note that third-party security solutions can still conflict even when their real-time protection is turned off, so you may want to consider a temporary uninstall with reboot to rule out any issue with Sandboxie. See also: [Reporting issues to third-party vendors in case of evident conflicts](https://github.com/sandboxie-plus/Sandboxie/issues/2025#issuecomment-1200110235).
placeholder: e.g. Microsoft Defender Antivirus
validations:
required: true
- type: textarea - type: textarea
id: policy-settings id: policy-settings
attributes: attributes:
label: Did you previously enable some security policy settings outside Sandboxie? label: Did you previously enable some security policy settings outside Sandboxie?
description: | description: |
For example in gpedit.msc, secpol.msc, Windows Defender Exploit protection settings, or other management tools like parental controls. For example in gpedit.msc, secpol.msc, Windows Defender Exploit protection settings, management tools like parental controls, Microsoft Intune, etc.
Tip: You may consider to turn off non-default Windows settings. Tip: You may consider to turn off non-default Windows settings.
placeholder: | placeholder: |
e.g. I enabled the following security / policy settings outside Sandboxie: e.g. I enabled the following security / policy settings outside Sandboxie:
.... ....
- type: input
id: crashdumps
attributes:
label: Crash dump
description: |
If applicable, provide a direct link containing the .dmp file(s) for your crash issue!
List of crash dump locations:
- C:\\Users\\%Username%\\AppData\\Local\\CrashDumps
- C:\\Windows\\Minidump
- C:\\Sandbox\\%User%\\DefaultBox\\user\\current\\AppData\\Local\\CrashDumps
- C:\\Sandbox\\%USER%\\%SANDBOX% (only if you previously set EnableMiniDump=y in the sandbox section of your Sandboxie.ini file)
- C:\\Windows\\MEMORY.DMP (known as %SystemRoot%\\MEMORY.DMP)
See also: [Generate a kernel or complete crash dump](https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/generate-a-kernel-or-complete-crash-dump) | [Driver Verifier - tracking down a misbehaving driver](https://answers.microsoft.com/en-us/windows/forum/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983)
Tip: You can upload the .dmp file(s) on a file storage service, then share the resulting link below.
placeholder: https://
- type: input - type: input
id: logs id: logs
attributes: attributes:
label: Trace log label: Trace log
description: | description: |
Please consider to take one or more logs for Resource Access issues. For instructions, see https://git.io/Jwj2y Please consider to take one or more logs for Resource Access issues. For instructions, see [Sandboxie Trace](https://git.io/Jwj2y).
Tip: You can compress multiple log files in a .zip archive to upload on a file storage service, then share the resulting link below. Tip: You can compress multiple log files in a .zip archive to upload on a file storage service, then share the resulting link below.
placeholder: https:// placeholder: https://
@ -210,8 +232,6 @@ body:
label: Sandboxie.ini configuration label: Sandboxie.ini configuration
description: | description: |
If applicable, consider to attach your Sandboxie.ini settings (usually located in `C:\Windows` or in the installation folder). If applicable, consider to attach your Sandboxie.ini settings (usually located in `C:\Windows` or in the installation folder).
Tip: If the content is too long, you are recommended to copy the settings on https://gist.github.com and share the resulting link below.
placeholder: | placeholder: |
[GlobalSettings] [GlobalSettings]
..... .....

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- type: markdown - type: markdown
attributes: attributes:
value: | value: |
Thanks for taking the time to fill out this request! Thanks for taking the time to open this request!
To see if your feature request has already been reported, you can use the search box on the Issues and Discussions tabs. Before you begin, please use the GitHub search bar to see if your feature request has already been reported.
Also, you may find your answer in our documentation hosted on GitHub: https://sandboxie-plus.github.io/sandboxie-docs
Also, you may find your answer:
1. in the [sandboxie-docs](https://github.com/sandboxie-plus/sandboxie-docs) repository (currently there are [synchronization issues](https://github.com/sandboxie-plus/Sandboxie/discussions/1756) with sandboxie-plus.com)
2. in the other [support channels](https://github.com/sandboxie-plus/Sandboxie/discussions/1768#discussioncomment-2503401)
3. in the [cached copy](https://github.com/Sandboxie-Website-Archive/sandboxie-website-archive.github.io) of the old Sandboxie forum: `site:https://sandboxie-website-archive.github.io/www.sandboxie.com/old-forums/`
4. in the [contributing guidelines](https://github.com/sandboxie-plus/Sandboxie/blob/master/CONTRIBUTING.md)
- type: textarea - type: textarea
id: describe-feature id: describe-feature
attributes: attributes: