Update issue templates

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isaak654 2024-01-06 23:11:12 +01:00
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@ -5,9 +5,14 @@ body:
- type: markdown
attributes:
value: |
Thanks for taking the time to fill out this report!
To see if your problem has already been reported, you can use the search box on the Issues and Discussions tabs.
Also, you may find your answer in our documentation hosted on GitHub: https://sandboxie-plus.github.io/sandboxie-docs
Thanks for taking the time to open this report!
Before you begin, please use the GitHub search bar to see if your problem has already been reported.
Also, you may find your answer:
1. in the [sandboxie-docs](https://github.com/sandboxie-plus/sandboxie-docs) repository (currently there are [synchronization issues](https://github.com/sandboxie-plus/Sandboxie/discussions/1756) with sandboxie-plus.com)
2. in the other [support channels](https://github.com/sandboxie-plus/Sandboxie/discussions/1768#discussioncomment-2503401)
3. in the [cached copy](https://github.com/Sandboxie-Website-Archive/sandboxie-website-archive.github.io) of the old Sandboxie forum: `site:https://sandboxie-website-archive.github.io/www.sandboxie.com/old-forums/`
4. in the [contributing guidelines](https://github.com/sandboxie-plus/Sandboxie/blob/master/CONTRIBUTING.md)
- type: textarea
id: what-happened
attributes:
@ -32,6 +37,14 @@ body:
placeholder: e.g. Whenever I ...
validations:
required: false
- type: textarea
id: expected-behavior
attributes:
label: Expected behavior
description: A clear and concise description of what you expect to see.
placeholder: Tell us what the default behavior should be!
validations:
required: true
- type: input
id: sandboxed-program
attributes:
@ -40,7 +53,7 @@ body:
If applicable, in which sandboxed program did you see the problem?
If not, you can type something like "Not relevant".
placeholder: e.g. Firefox 113.0.2 64-bit, ....
placeholder: e.g. Firefox 121.0 64-bit, ....
validations:
required: true
- type: input
@ -67,54 +80,44 @@ body:
- "Not relevant to my request."
validations:
required: true
- type: textarea
id: expected-behavior
attributes:
label: Expected behavior
description: A clear and concise description of what you expect to see.
placeholder: Tell us what the default behavior should be!
validations:
required: true
- type: input
id: windows-version
attributes:
label: What is your Windows edition and version?
placeholder: "e.g. Windows 10 Pro 22H2 64-bit"
validations:
required: true
- type: dropdown
id: user-account
id: crash-or-not
attributes:
label: "In which Windows account you have this problem?"
description: "Note: Built-in user accounts like Guest or Administrator are disabled by default in Windows because they pose a security risk."
label: Did the program or any related process close unexpectedly?
description: In case of doubt, please take a look at the [crash dump locations](#description-crashdumps) below.
multiple: true
options:
- "A local account (Standard user)."
- "A local account (Administrator)."
- "A Microsoft account (Standard user)."
- "A Microsoft account (Administrator)."
- "An account with secure desktop turned off for UAC prompts."
- "An account with UAC protection completely turned off."
- "An account with UAC protection set to Always notify."
- "I use the built-in Administrator account."
- "I use the built-in Administrator with Admin Approval Mode turned on."
- "I reproduced it under a Guest account."
- "Not relevant to my request."
- "Yes, it did. See the link to the .dmp file(s) I have attached here."
- "Yes, it did. I'm going to share the .dmp file(s) in a later comment."
- "Yes, it did, but I accidentally removed / lost the .dmp file(s)."
- "Yes, it did, but no .dmp file has been created in the system."
- "Yes, it did, but I don't want to share the .dmp file(s) for privacy reasons."
- "Yes, it did, but I don't know how to attach the .dmp file(s)."
- "No, not at all."
validations:
required: true
- type: input
id: security-software
id: crashdumps
attributes:
label: Please mention any installed security software
description: Even if the real-time protection is disabled, any security solution could still conflict with Sandboxie.
placeholder: e.g. Microsoft Defender Antivirus
validations:
required: true
label: Crash dump
description: |
List of crash dump locations to check out:
- C:\\Users\\%Username%\\AppData\\Local\\CrashDumps
- C:\\Windows\\Minidump
- C:\\Sandbox\\%User%\\DefaultBox\\user\\current\\AppData\\Local\\CrashDumps
- C:\\Sandbox\\%USER%\\%SANDBOX% (only if you previously set EnableMiniDump=y in the sandbox section of your Sandboxie.ini file)
- C:\\Windows\\MEMORY.DMP (known as %SystemRoot%\\MEMORY.DMP)
If applicable, provide a direct link containing the .dmp file(s) for your crash issue!
See also: [Generate a kernel or complete crash dump](https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/generate-a-kernel-or-complete-crash-dump) | [Driver Verifier - tracking down a misbehaving driver](https://answers.microsoft.com/en-us/windows/forum/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983).
Tip: You can upload the .dmp file(s) on a file storage service, then share the resulting link below.
placeholder: https://
- type: input
id: sandboxie-version
attributes:
label: What version of Sandboxie are you running?
placeholder: e.g. Sandboxie Plus 1.9.6 64-bit
label: What version of Sandboxie are you running now?
placeholder: e.g. Sandboxie Plus 1.12.6 64-bit
validations:
required: true
- type: dropdown
@ -132,9 +135,9 @@ body:
- type: input
id: regression
attributes:
label: Is it a regression?
description: If applicable, specify in which Sandboxie version this problem was introduced the first time (including any pre-release version).
placeholder: e.g. Since 5.62.1 64-bit
label: Is it a regression from previous versions?
description: If you intend to test multiple versions, specify in which Sandboxie version this problem was introduced the first time (including any pre-release version).
placeholder: e.g. The issue was introduced the first time in 5.62.1 64-bit
- type: dropdown
id: box-types
attributes:
@ -167,40 +170,59 @@ body:
- "Not relevant to my request."
validations:
required: true
- type: input
id: windows-version
attributes:
label: What is your Windows edition and version?
placeholder: "e.g. Windows 10 Pro 22H2 64-bit"
validations:
required: true
- type: dropdown
id: user-account
attributes:
label: "In which Windows account you have this problem?"
description: "Please note that built-in user accounts like Guest or Administrator are disabled by default in Windows because they pose a security risk."
multiple: true
options:
- "A local account (Standard user)."
- "A local account (Administrator)."
- "A Microsoft account (Standard user)."
- "A Microsoft account (Administrator)."
- "An account with secure desktop turned off for UAC prompts."
- "An account with UAC protection completely turned off."
- "An account with UAC protection set to Always notify."
- "I use the built-in Administrator account."
- "I use the built-in Administrator with Admin Approval Mode turned on."
- "I reproduced it under a Guest account."
- "Not relevant to my request."
validations:
required: true
- type: input
id: security-software
attributes:
label: Please mention any installed security software
description: |
Please note that third-party security solutions can still conflict even when their real-time protection is turned off, so you may want to consider a temporary uninstall with reboot to rule out any issue with Sandboxie. See also: [Reporting issues to third-party vendors in case of evident conflicts](https://github.com/sandboxie-plus/Sandboxie/issues/2025#issuecomment-1200110235).
placeholder: e.g. Microsoft Defender Antivirus
validations:
required: true
- type: textarea
id: policy-settings
attributes:
label: Did you previously enable some security policy settings outside Sandboxie?
description: |
For example in gpedit.msc, secpol.msc, Windows Defender Exploit protection settings, or other management tools like parental controls.
For example in gpedit.msc, secpol.msc, Windows Defender Exploit protection settings, management tools like parental controls, Microsoft Intune, etc.
Tip: You may consider to turn off non-default Windows settings.
placeholder: |
e.g. I enabled the following security / policy settings outside Sandboxie:
....
- type: input
id: crashdumps
attributes:
label: Crash dump
description: |
If applicable, provide a direct link containing the .dmp file(s) for your crash issue!
List of crash dump locations:
- C:\\Users\\%Username%\\AppData\\Local\\CrashDumps
- C:\\Windows\\Minidump
- C:\\Sandbox\\%User%\\DefaultBox\\user\\current\\AppData\\Local\\CrashDumps
- C:\\Sandbox\\%USER%\\%SANDBOX% (only if you previously set EnableMiniDump=y in the sandbox section of your Sandboxie.ini file)
- C:\\Windows\\MEMORY.DMP (known as %SystemRoot%\\MEMORY.DMP)
See also: [Generate a kernel or complete crash dump](https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/generate-a-kernel-or-complete-crash-dump) | [Driver Verifier - tracking down a misbehaving driver](https://answers.microsoft.com/en-us/windows/forum/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983)
Tip: You can upload the .dmp file(s) on a file storage service, then share the resulting link below.
placeholder: https://
- type: input
id: logs
attributes:
label: Trace log
description: |
Please consider to take one or more logs for Resource Access issues. For instructions, see https://git.io/Jwj2y
Please consider to take one or more logs for Resource Access issues. For instructions, see [Sandboxie Trace](https://git.io/Jwj2y).
Tip: You can compress multiple log files in a .zip archive to upload on a file storage service, then share the resulting link below.
placeholder: https://
@ -210,8 +232,6 @@ body:
label: Sandboxie.ini configuration
description: |
If applicable, consider to attach your Sandboxie.ini settings (usually located in `C:\Windows` or in the installation folder).
Tip: If the content is too long, you are recommended to copy the settings on https://gist.github.com and share the resulting link below.
placeholder: |
[GlobalSettings]
.....

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@ -5,9 +5,14 @@ body:
- type: markdown
attributes:
value: |
Thanks for taking the time to fill out this request!
To see if your feature request has already been reported, you can use the search box on the Issues and Discussions tabs.
Also, you may find your answer in our documentation hosted on GitHub: https://sandboxie-plus.github.io/sandboxie-docs
Thanks for taking the time to open this request!
Before you begin, please use the GitHub search bar to see if your feature request has already been reported.
Also, you may find your answer:
1. in the [sandboxie-docs](https://github.com/sandboxie-plus/sandboxie-docs) repository (currently there are [synchronization issues](https://github.com/sandboxie-plus/Sandboxie/discussions/1756) with sandboxie-plus.com)
2. in the other [support channels](https://github.com/sandboxie-plus/Sandboxie/discussions/1768#discussioncomment-2503401)
3. in the [cached copy](https://github.com/Sandboxie-Website-Archive/sandboxie-website-archive.github.io) of the old Sandboxie forum: `site:https://sandboxie-website-archive.github.io/www.sandboxie.com/old-forums/`
4. in the [contributing guidelines](https://github.com/sandboxie-plus/Sandboxie/blob/master/CONTRIBUTING.md)
- type: textarea
id: describe-feature
attributes: