Sandboxie/.github/ISSUE_TEMPLATE/1-problem_report.yml

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YAML

name: Problem report
description: Please report your problem here to help us improve
body:
- type: markdown
attributes:
value: |
Thanks for taking the time to fill out this report!
- type: textarea
id: what-happened
attributes:
label: What happened?
description: A clear and concise description of what the problem is. You can add screenshots and provide links to help explain it.
placeholder: Tell us what you see! If you had a compatibility issue, you may want to include a download link to the incompatible software.
validations:
required: true
- type: textarea
id: repro
attributes:
label: To Reproduce
description: If applicable, write the exact steps to reproduce the behavior.
placeholder: |
1. Go to '....'
2. Click on '....'
3. Scroll down to '....'
4. See error
validations:
required: false
- type: input
id: expected-behavior
attributes:
label: Expected behavior
description: A clear and concise description of what you expected to happen.
placeholder: Tell us what you expect to see!
validations:
required: true
- type: input
id: windows-version
attributes:
label: What is your Windows edition and version?
placeholder: "e.g. Windows 10 Pro 21H1 64-bit"
validations:
required: true
- type: dropdown
id: user-account
attributes:
label: "In which Windows account you have this problem?"
description: "Note: Built-in user accounts like Guest or Administrator are disabled by default in Windows because they pose a security risk."
options:
- "A local or Microsoft account without special changes."
- "User account with secure desktop turned off for UAC prompts."
- "User account with UAC protection completely turned off."
- "User account with UAC protection set to Always notify."
- "I use the built-in Administrator account."
- "I use the built-in Administrator with Admin Approval Mode turned on."
- "I reproduced it under a Guest account."
- "Not relevant to my request."
validations:
required: true
- type: input
id: security-software
attributes:
label: Please mention any installed security software
description: Even if the real-time protection is disabled, any security solution could still conflict with Sandboxie.
placeholder: e.g. Windows Defender
validations:
required: true
- type: input
id: sandboxie-version
attributes:
label: What version of Sandboxie are you running?
placeholder: e.g. Sandboxie Plus 1.0.9 64-bit
validations:
required: true
- type: input
id: regression
attributes:
label: Is it a regression?
description: If applicable, specify in which Sandboxie version this problem was introduced the first time (including any pre-release version).
placeholder: e.g. Since 5.55.9 64-bit
- type: input
id: browsers
attributes:
label: List of affected browsers
description: If applicable, in which sandboxed browsers are you seeing the problem?
placeholder: e.g. Firefox 96.0.3 64-bit, ....
- type: dropdown
id: box-types
attributes:
label: In which sandbox type you have this problem?
description: Select "Not relevant" if you don't have any malfunctioning program or setting to report.
options:
- "In a Standard isolation sandbox (yellow sandbox icon)."
- "In a Hardened sandbox (red sandbox icon)."
- "In a Sandbox with data protection (blue sandbox icon)."
- "In an Application Compartment sandbox with data protection (cyan sandbox icon)."
- "In an Application Compartment sandbox with no isolation (green sandbox icon)."
- "All sandbox types (I tried them all)."
- "I only reproduced it with Sandboxie Classic."
- "Not relevant to my request."
validations:
required: true
- type: dropdown
id: sandboxed-or-not
attributes:
label: Is the sandboxed program also installed outside the sandbox?
description: Select "Not relevant" if you don't have any malfunctioning program to report.
options:
- "Yes, it is also installed outside the sandbox."
- "No, it is not installed in the real system."
- "Not relevant to my request."
validations:
required: true
- type: dropdown
id: box-state
attributes:
label: Can you reproduce this problem on an empty sandbox?
description: |
Select "Not relevant" if you don't have any malfunctioning program to report.
Tip: An empty sandbox is a clean box without any installed program or data.
options:
- "I can confirm it also on an empty sandbox."
- "My sandbox contains existing programs or data."
- "Not relevant to my request."
validations:
required: true
- type: textarea
id: policy-settings
attributes:
label: Did you previously enable some security policy settings outside Sandboxie?
description: |
For example in gpedit.msc, secpol.msc, Windows Defender Exploit protection settings, or other management tools like parental controls.
Tip: You may consider to turn off non-default Windows settings.
placeholder: |
I enabled the following security / policy settings outside Sandboxie:
....
- type: input
id: crashdumps
attributes:
label: Crash dump
description: |
If applicable, provide a direct link containing the .dmp file for your crash issue!
Tip: You need to upload it on a file storage service, then share the resulting link below.
placeholder: https://
- type: input
id: logs
attributes:
label: Trace log
description: |
Please consider to take one or more logs for Resource Access issues. For instructions, see https://git.io/Jwj2y
Tip: You can compress multiple log files in a .zip archive to upload on a file storage service, then share the resulting link below.
placeholder: https://
- type: textarea
id: sandboxie-config
attributes:
label: Sandboxie.ini configuration
description: |
If applicable, consider to attach your Sandboxie.ini settings (usually located in `C:\Windows` or in the installation folder).
Tip: If the content is too long, you are recommended to copy the settings on https://gist.github.com and share the resulting link below.
placeholder: |
[GlobalSettings]
.....
[UserSettings_xxxxxxxx]
.....
[DefaultBox]
.....
render: shell
- type: input
id: sandboxie-plus-config
attributes:
label: Sandboxie-Plus.ini configuration (for Plus interface issues)
description: |
Sandboxie-Plus.ini is only needed if you have specific user interface issues with Sandboxie Plus
(this is usually located in `C:\Users\%Username%\AppData\Local\Sandboxie-Plus` or `C:\ProgramData\Sandboxie-Plus` for corporate users).
Please copy the content on https://gist.github.com and share the resulting link below.
placeholder: https://