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Merge pull request #7056 from ascillato/patch-1 

Issue Template Updates
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Theo Arends 2019-11-29 09:53:58 +01:00 committed by GitHub
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6 changed files with 98 additions and 86 deletions
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37
.github/ISSUE_TEMPLATE/Bug_report.md vendored
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--- ---
name: Bug report name: Problem report
about: Create a report to help us improve about: Create a report to help us improve
--- ---
> **GUIDE** <!-- Thanks for reporting a problem for this project. READ THIS FIRST:
>
> This BUG issue template is meant to REPORT Tasmota software BUGS ONLY>
>
> Please DO NOT OPEN AN ISSUE:
> - If your Tasmota version is not the latest from the development branch, please update your device before submitting your issue. Your problem might already be solved. The latest precompiled binaries of Tasmota can be downloaded from http://thehackbox.org/tasmota/
> - If you have a issue when flashing was done via Tuya Convert
> - If your issue is a flashing issue, please address it to the [Tasmota Support Chat](https://discord.gg/Ks2Kzd4)
> - If your issue is compilation problem, please address it to the [Tasmota Support Chat](https://discord.gg/Ks2Kzd4)
> - If your issue has been addressed before (i.e., duplicated issue), please ask in the original issue
> - If your issue is a Wi-Fi problem or MQTT problem, please try the steps provided in the [FAQ](https://github.com/arendst/Tasmota/wiki/FAQ) and troubleshooting wiki articles
>
> Please take a few minutes to complete the requested information below. Our ability to provide assistance is greatly hampered without it. The details requested potentially affect which options to pursue. The small amount of time you spend completing the template will also help the volunteers providing the assistance to you to reduce the time required to help you.
### BUG DESCRIPTION This issue template is meant to REPORT Tasmota software PROBLEMS ONLY
_A clear and concise description of what the bug is._
Please DO NOT OPEN AN ISSUE:
- If your Tasmota version is not the latest from the development branch, please update your device before submitting your issue. Your problem might already be solved. The latest precompiled binaries of Tasmota can be downloaded from http://thehackbox.org/tasmota/
- If you have an issue when flashing was done via Tuya Convert, please address it to Tuya Convert Team
- If your issue is a flashing issue, please address it to the [Tasmota Support Chat](https://discord.gg/Ks2Kzd4)
- If your issue is compilation problem, please address it to the [Tasmota Support Chat](https://discord.gg/Ks2Kzd4)
- If your issue has been addressed before (i.e., duplicated issue), please ask in the original issue
- If your issue is a Wi-Fi problem or MQTT problem, please try the steps provided in the [FAQ](https://tasmota.github.io/docs/#/help/FAQ) and [Troubleshooting](https://tasmota.github.io/docs/#/help/Troubleshooting)
Please take a few minutes to complete the requested information below. Our ability to provide assistance is greatly hampered without it. The details requested potentially affect which options to pursue. The small amount of time you spend completing the template will also help the volunteers providing the assistance to you to reduce the time required to help you.
DO NOT DELETE ANY TEXT from this template! Otherwise the issue will be auto-closed.
-->
### PROBLEM DESCRIPTION
_A clear and concise description of what the problem is._
### REQUESTED INFORMATION ### REQUESTED INFORMATION
_Make sure your have performed every step and checked the applicable boxes before submitting your issue. Thank you!_ _Make sure your have performed every step and checked the applicable boxes before submitting your issue. Thank you!_
**FAILURE TO COMPLETE THE REQUESTED INFORMATION WILL RESULT IN YOUR ISSUE BEING CLOSED**
- [ ] Read the [Contributing Guide and Policy](https://github.com/arendst/Tasmota/blob/development/CONTRIBUTING.md) and [the Code of Conduct](https://github.com/arendst/Tasmota/blob/development/CODE_OF_CONDUCT.md) - [ ] Read the [Contributing Guide and Policy](https://github.com/arendst/Tasmota/blob/development/CONTRIBUTING.md) and [the Code of Conduct](https://github.com/arendst/Tasmota/blob/development/CODE_OF_CONDUCT.md)
- [ ] Searched the problem in [issues](https://github.com/arendst/Tasmota/issues) - [ ] Searched the problem in [issues](https://github.com/arendst/Tasmota/issues)
- [ ] Searched the problem in the [wiki](https://github.com/arendst/Tasmota/wiki/Troubleshooting) - [ ] Searched the problem in the [wiki](https://github.com/arendst/Tasmota/wiki/Troubleshooting)

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.github/ISSUE_TEMPLATE/Custom.md vendored
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---
name: Troubleshooting
about: Users Troubleshooting Help
---
> **GUIDE**
>
> This troubleshooting issue template is meant to help Tasmota users with difficult problems. It is aimed to be opened if using the wiki and the support chat could not solve the issue. The Github Issue tracker is NOT a general discussion forum!
>
> Please DO NOT OPEN AN ISSUE:
> - If you have general questions or you need help on Tasmota usage, go to the [Tasmota Support Chat](https://discord.gg/Ks2Kzd4)
> - If your Tasmota version is not the latest from the development branch, please update your device before submitting your issue. Your problem might already be solved. The latest precompiled binaries of Tasmota can be downloaded from http://thehackbox.org/tasmota/
> - If your issue is about a new device, please use the Tasmota [Template](../wiki/Templates) feature.
> - If your issue is a flashing issue, please address it to the [Tasmota Support Chat](https://discord.gg/Ks2Kzd4)
> - If your issue is compilation problem, please address it to the [Tasmota Support Chat](https://discord.gg/Ks2Kzd4)
> - If your issue has been addressed before (i.e., duplicated issue), please ask in the original issue
> - If your issue is a Wi-Fi problem or MQTT problem, please try the steps provided in the [FAQ](https://github.com/arendst/Tasmota/wiki/FAQ) and troubleshooting wiki articles
>
> Please take a few minutes to complete the requested information below. Our ability to provide assistance is greatly hampered without it. The details requested potentially affect which options to pursue. The small amount of time you spend completing the template will also help the volunteers providing the assistance to you to reduce the time required to help you.
### ISSUE DESCRIPTION - TROUBLESHOOTING
_A clear description of what the issue is and be as extensive as possible_
### REQUESTED INFORMATION
_Make sure these boxes are checked before submitting your issue. Thank you_
**FAILURE TO COMPLETE THE REQUESTED INFORMATION WILL RESULT IN YOUR ISSUE BEING CLOSED**
- [ ] Read the [Contributing Guide and Policy](https://github.com/arendst/Tasmota/blob/development/CONTRIBUTING.md) and [the Code of Conduct](https://github.com/arendst/Tasmota/blob/development/CODE_OF_CONDUCT.md)
- [ ] Searched the problem in issues (https://github.com/arendst/Tasmota/issues)
- [ ] Searched the problem in the wiki (https://github.com/arendst/Tasmota/wiki/Troubleshooting)
- [ ] Searched the problem in the forum (https://groups.google.com/d/forum/sonoffusers)
- [ ] Searched the problem in the chat (https://discord.gg/Ks2Kzd4)
- [ ] Device used (e.g., Sonoff Basic): _____
- [ ] Tasmota binary firmware version number used: _____
- [ ] Pre-compiled
- [ ] Self-compiled
- [ ] IDE / Compiler used: _____
- [ ] Flashing tools used: _____
- [ ] Provide the output of this command: ``Backlog Template; Module; GPIO``:
```
Configuration output here:
```
- [ ] If using rules, provide the output of this command: ``Backlog Rule1; Rule2; Rule3``:
```
Rules output here:
```
- [ ] Provide the output of this command: ``Status 0``:
```
STATUS 0 output here:
```
- [ ] Provide the output of the Console log output when you experience your issue; if applicable:
_(Please use_ ``weblog 4`` _for more debug information)_
```
Console output here:
```
**(Please, remember to close the issue when the problem has been addressed)**

7
.github/ISSUE_TEMPLATE/Feature_request.md vendored
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about: Suggest an idea for this project about: Suggest an idea for this project
--- ---
> Please take a few minutes to complete the requested information below. Our ability to provide assistance is greatly hampered without it. The details requested potentially affect which options to pursue. The small amount of time you spend completing the template will also help the volunteers providing the assistance to you to reduce the time required to help you. <!-- Thanks for suggesting an idea for this project. READ THIS FIRST:
Please take a few minutes to complete the requested information below. Our ability to provide assistance is greatly hampered without it. The details requested potentially affect which options to pursue. The small amount of time you spend completing the template will also help the volunteers providing the assistance to you to reduce the time required to help you.
DO NOT DELETE ANY TEXT from this template! Otherwise the issue will be auto-closed.
-->
**Have you looked for this feature in other issues and in the wiki?** **Have you looked for this feature in other issues and in the wiki?**

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.github/ISSUE_TEMPLATE/config.yml vendored Normal file
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blank_issues_enabled: false
contact_links:
- name: Tasmota Docs
url: https://tasmota.github.io/docs/#/
about: All the information related to Tasmota
- name: Tasmota Support Chat
url: https://discord.gg/Ks2Kzd4
about: Chat for feedback, questions and troubleshooting.

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# Configuration for sentiment-bot - https://github.com/behaviorbot/sentiment-bot
# *Required* toxicity threshold between 0 and .99 with the higher numbers being the most toxic
# Anything higher than this threshold will be marked as toxic and commented on
sentimentBotToxicityThreshold: .7
# *Required* Comment to reply with
sentimentBotReplyComment: >
Please be sure to review the code of conduct and be respectful of other users.
# Note: the bot will only work if your repository has a Code of Conduct

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.github/issue-close-app.yml vendored Normal file
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# CLOSE ISSUE BOT
# ---------------
# A bot which helps you to close issues that don't include some specific contents.
# See how to use it in https://github.com/offu/close-issue-app.
# Comment that will be sent if an issue is judged to be closed.
comment: >-
This issue has been automatically closed because the issue template is missing or incomplete.
Filling the template is required so standard questions don't need to be asked again each time.
Our ability to provide assistance is greatly hampered if few minutes are not taken to complete the issue template
with the requested information. The details requested potentially affect which options to pursue. The small amount
of time you spend completing the template will also help the volunteers providing the assistance to you, to reduce
the time required to help you.
Please, could you be so kind on completing the [issue template](https://github.com/arendst/Tasmota/issues/new/choose) in order to have more information so as to properly help you?
Thank you for taking the time to report, hopefully it can be resolved soon.
[Support Information](https://github.com/arendst/Sonoff-Tasmota/blob/development/SUPPORT.md)
[Wiki](https://tasmota.github.io/docs/#/) for more information.
[Chat](https://discord.gg/Ks2Kzd4) for more user experience.
[Community](https://groups.google.com/d/forum/sonoffusers) for forum.
[Code of Conduct](https://github.com/arendst/Sonoff-Tasmota/blob/development/CODE_OF_CONDUCT.md)
[Contributing Guideline and Policy](https://github.com/arendst/Sonoff-Tasmota/blob/development/CONTRIBUTING.md)
issueConfigs:
# There can be several configs for different kind of issues.
- content:
# template 1: bug report
- "PROBLEM DESCRIPTION"
- "REQUESTED INFORMATION"
- "TO REPRODUCE"
- "EXPECTED BEHAVIOUR"
- content:
# template 2: feature request
- "Have you looked for this feature in other issues and in the wiki"
- "Describe the solution you'd like"
# Optional configuration:
#
# whether the keywords are case-insensitive
# default value is false, which means keywords are case-sensitive
caseInsensitive: true
# the label that will be added when the bot close an issue
# The bot will only add a label if this property is set.
label: "template missing/incomplete"
# The issue is judged to be legal if it includes all keywords from any of these two configs.
# Or it will be closed by the app.