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FAQ.md
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FAQ.md
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### Installation
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1. [Cannot enter flash mode](#A1)
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2. [Flashing issues](#A2)
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3. [Firmware update with file upload not working](Upgrading#upgrade-by-file-upload)
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4. [Device is hot! or There was white smoke!](#A4)
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5. [Sonoff 4CH V2 / Sonoff Dual V2 won't flash](#A5)
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6. [Flashing fails on MacOS High Sierra](#A6)
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- [Cannot enter flash mode](#Cannot-enter-flash-mode)
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- [Flashing issues](#Flashing-issues)
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- [Firmware update with file upload not working](Upgrading#upgrade-by-file-upload)
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- [Device is hot to the touch](#Device-is-hot-to-the-touch)
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- [There was white smoke and the device doesn't work anymore!](#There-was-white-smoke-and-the-device-doesnt-work-anymore)
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- [Sonoff 4CH V2 / Sonoff Dual V2 won't flash](#Sonoff-4CH-V2--Sonoff-Dual-V2-wont-flash)
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- [Flashing fails on MacOS High Sierra](#Flashing-fails-on-MacOS-High-Sierra)
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### Wi-Fi
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1. [Cannot connect to Wi-Fi](#B1)
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2. [Entered wrong Wi-Fi information](#B2)
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3. [Device often reconnects to Wi-Fi](#B3)
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4. [Wi-Fi stops working](#B4)
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4. [Control device from outside my network](https://github.com/arendst/Sonoff-Tasmota/issues/5352)
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- [Cannot connect to Wi-Fi](#Cannot-connect-to-Wi-Fi)
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- [I entered the wrong Wi-Fi information](#I-entered-the-wrong-Wi-Fi-information)
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- [Device disconnects from Wi-Fi often](#Device-disconnects-from-Wi-Fi-often)
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- [Wi-Fi stops working](#Wi-Fi-stops-working)
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- [Control device from outside my network](../issues/5352)
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### MQTT
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1. [Cannot connect to my MQTT broker](#C1)
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2. [Frequent MQTT reconnects](#C2)
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3. [What's Topic, GroupTopic and FallBack Topic](https://github.com/arendst/Sonoff-Tasmota/wiki/Tips#topic-grouptopic-and-fallback-topic)
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- [Cannot connect to my MQTT broker](#Cannot-connect-to-my-MQTT-broker)
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- [Frequent MQTT reconnects](#Frequent-MQTT-reconnects)
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- [What's Topic, GroupTopic and FallBack Topic](Tips#topic-grouptopic-and-fallback-topic)
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### Device
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1. [How do I configure this unknown device](Configuration-Procedure-for-New-Devices)
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2. [Relay clicks/LED flashes at 1 sec interval](#D2)
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3. [Status LED blinking](#D3)
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4. [Random (ghost) switching](#D4)
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5. [Device resets to defaults every minute or so](Button-usage#pressing-the-button-for-over-40-seconds)
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6. [Cannot find my device in Modules](#D6)
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7. [Device keeps restarting after changing config over MQTT](#D7)
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8. [Can you add this unsupported sensor to Tasmota](D8)
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9. [Frequent status updates in console and MQTT](#D9)
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10. [Web interface asks for password](#D10)
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11. [Power monitoring shows wrong values](#D11)
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12. [Power monitoring resets Energy Today mid-day](https://github.com/arendst/Sonoff-Tasmota/issues/5571)
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13. [Sensors don't show values](#D13)
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14. [Timers trigger at wrong time](#D14)
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15. [Autodiscovery in Home Assistant doesn't work](#D15)
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16. [Why is my changed config not loaded?](#D16)
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17. [How do I invert the output of the green LED on the Sonoff basic so the LED is on when the relay is off?](#D17)
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18. [What is an Arduino core?](#D18)
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19. [Config problems](#D19)
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- [How do I configure this unknown device](Configuration-Procedure-for-New-Devices)
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- [Relay clicks and LED flashes at 1 second intervals](#Relay-clicks-and-LED-flashes-at-1-second-intervals)
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- [Status LED blinking](#Status-LED-blinking)
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- [My device randomly switches on and off. Do I have ghosts in my house?](#My-device-randomly-switches-on-and-off-Do-I-have-ghosts-in-my-house)
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- [Device resets to defaults every minute or so](Button-usage#pressing-the-button-for-over-40-seconds)
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- [Cannot find my device in Modules](#Cannot-find-my-device-in-Modules)
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- [Device keeps restarting after changing config over MQTT](#Device-keeps-restarting-after-changing-config-over-MQTT)
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- [Can you add this unsupported sensor to Tasmota](#Can-you-add-this-unsupported-sensor-to-Tasmota)
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- [Tasmota is sending a lengthy status update (`STATUS` - `STATUS11`) every 5 seconds. What's going on?](#Tasmota-is-sending-a-lengthy-status-update-STATUS---STATUS11-every-5-seconds-Whats-going-on)
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- [Web interface asks for password](#Web-interface-asks-for-password)
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- [Power monitoring shows wrong values](#Power-monitoring-shows-wrong-values)
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- [Power monitoring resets Energy Today mid-day](../issues/5571)
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- [Sensors don't show values](#Sensors-dont-show-values)
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- [Timers trigger at wrong time](#Timers-trigger-at-wrong-time)
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- [Autodiscovery in Home Assistant doesn't work](#Autodiscovery-in-Home-Assistant-doesnt-work)
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- [Why is my changed configuration not loaded?](#Why-is-my-changed-configuration-not-loaded)
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- [How do I invert the output of the green LED on the Sonoff basic so the LED is on when the relay is off?](#How-do-I-invert-the-output-of-the-green-LED-on-the-Sonoff-basic-so-the-LED-is-on-when-the-relay-is-off)
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- [What is an Arduino core?](#What-is-an-Arduino-core)
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- [Configuration problems](#Configuration-problems)
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### [I cannot find an answer to my problem here](#I-cannot-find-an-answer-here)
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## Installation
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<a id="A1"></a>
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### Cannot enter flash mode
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@ -100,9 +102,9 @@ DD-WRT also has Wi-Fi Multi-Media (WMM) enabled by default. Disabling WMM can r
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<a id="B2"></a>
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### I entered the wrong Wi-Fi information
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Every device with a button can initiate Wi-Fi AP configuration mode with 4 short presses of the button.
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If you have a device with a button and it is configured as a component in the Tasmota settings, you can try pressing the button to force the device into [Wi-Fi configuration mode](Button-usage) with 4 short presses of the button.
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If you flashed a light bulb or any device without a built-in button and entered wrong Wi-Fi password you now have a device that won't connect to your Wi-Fi and you have no button to force [Wi-Fi Configuration](Button-usage).
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If you flashed a light bulb or any device without a built-in button and entered wrong Wi-Fi password you now have a device that won't connect to your Wi-Fi and you have no button to force it into Wi-Fi configuration mode.
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To solve this you can try creating a new Wi-Fi AP with the same SSID and no (none) authentication. Use an old router, a mobile phone or, if you're desperate, change the settings on your main router (but remember to turn authentication back on when you're done. Depending on the router/phone it will ignore the wrong Wi-Fi password since authentication is set to none and let your Tasmota flashed device connect to it.
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@ -110,8 +112,19 @@ Now simply connect to the same AP and open the web UI, triple check your ssid an
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If you are unsure what SSID you have entered, you can try to find that with special Wi-Fi sniffing tools. For example [Nirsoft WifiChannelMonitor](https://www.nirsoft.net/utils/wifi_channel_monitor.html) can show your mistakenly configured SSID name.
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If these methods don't work, it may still be possible to save the device without opening it to perform a serial flash:
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1. Search in your browser history for 192.168.4.1 (or whatever address you used for configuring it)
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2. There should be an entry similar to this:
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`http://192.168.4.1/wi?s1=<mySSID>&p1=<myPassword>-********&s2=&p2=********&h=hostName&save=`
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- `s1` is your first AP SSID
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- `p1` is the first AP password
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- `s2` and `p2` are the same parameters but for the second AP
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- `h` is the hostname given to the device by the Tasmota configuration
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3. After getting the incorrectly entered configuration from this URL, configure an access point with these settings as described above
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4. Access your device and set the correct Wi-Fi credentials
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<a id="B3"></a>
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### Wi-Fi reconnects
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### Device disconnects from Wi-Fi often
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First thing to try when having Wi-Fi issues:
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## Device
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<a id="D2"></a>
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### Relay clicks and LED flashes at 1 sec intervals
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### Relay clicks and LED flashes at 1 second intervals
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This indicates that your device did not get flashed properly. In this case it will toggle all it's pins at 1 sec intervals. A flash erase and a new flash is required.
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<a id="D3"></a>
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### Status LED blinking
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Turn off [TasmoAdmin](TasmoAdmin)! It is polling your device with `STATUS 0` command with a HTTP request every 5 seconds which causes the status updates and unneccessary stress load on the device. In some cases it might even interfere with normal device operation.
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<a id="D10"></a>
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### I modified the Web Admin password (`Configure Other`) and now I cannot access the web interface.
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You have set up a password for the web interface. You can login with the username `admin` and the password you entered.
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However, if you don't remember that password there are a few options you can try to gain access to the web interface again.
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### Web Interface Asks for Password
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You modified the Web Admin password (`Configure Other`) and now you cannot access the web interface. You have set up a password for the web interface. You can login with the username `admin` and the password you entered. However, if you don't remember that password there are a few options you can try to gain access to the web interface again.
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1. Reset the password using the [`WebPassword`](Commands#webpassword) command.
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Make sure its enabled in Tasmota it with `SetOption19 1` and you configured the Home Assistant MQTT integration with Discovery enabled.
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<a id="D16"></a>
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### Why is my changed config not loaded?
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### Why is my changed configuration not loaded?
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If you have flashed a precompiled binary, be aware that all the configuration made after the flash (Wi-Fi, MQTT, topics, names, rules, etc) will be lost in a factory firmware reset.
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**In short**: The CFG_HOLDER is the place where the config is stored on your device. The device checks if a config is saved in this CFG_HOLDER (value from the my_user_config.h) and always loads this if exists.
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[`LedState`](Commands#ledstate) default value is `1` (on) - Show power state on LED. The LED can be disabled completely with `LedState 0` (off). However, there is no option to invert the output of the green LED on the Sonoff basic.
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<a id="D18"></a>
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### What is this Arduino Core
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### What is an Arduino Core
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Arduino Core (open source) are the core libraries for ESP8266/ESP8285 chips to make them Arduino Framework Compatible. This Core is programmed on top of the Espressif SDK (closed source).
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- If the Wi-Fi router has auto channel, channel switching is not reliably managed by this core. Use Fixed Channels in the router instead.
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<a id="D19"></a>
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### Config problems
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### Configuration problems
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Can cause boot loops, items to not appear, wrong config values, etc
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