Sandboxie/.github/ISSUE_TEMPLATE/1-problem_report.yml

name: Problem report
description: Please report your problem here to help us improve

body:
  - type: markdown
    attributes:
      value: |
        Thanks for taking the time to fill out this report!
  - type: textarea
    id: what-happened
    attributes:
      label: What happened?
      description: A clear and concise description of what the problem is. You can add screenshots and provide links to help explain it.
      placeholder: Tell us what you see!
    validations:
      required: true
  - type: input
    id: download-link
    attributes:
      label: Download link
      description: If you had a compatibility issue, you may want to include a download link to the incompatible software or type something like "Not relevant" or "Not available".
      placeholder: https://
    validations:
      required: true
  - type: textarea
    id: repro
    attributes:
      label: To Reproduce
      description: If applicable, write the exact steps to reproduce the behavior.
      placeholder: |
        1. Go to '....'
        2. Click on '....'
        3. Scroll down to '....'
        4. See error
    validations:
      required: false
  - type: input
    id: expected-behavior
    attributes:
      label: Expected behavior
      description: A clear and concise description of what you expected to happen.
      placeholder: Tell us what you expect to see!
    validations:
      required: true
  - type: input
    id: windows-version
    attributes:
      label: What is your Windows edition and version?
      placeholder: "e.g. Windows 10 Pro 21H1 64-bit"
    validations:
      required: true
  - type: dropdown
    id: user-account
    attributes:
      label: "In which Windows account you have this problem?"
      description: "Note: Built-in user accounts like Guest or Administrator are disabled by default in Windows because they pose a security risk."
      options:
        - "A local or Microsoft account without special changes."
        - "User account with secure desktop turned off for UAC prompts."
        - "User account with UAC protection completely turned off."
        - "User account with UAC protection set to Always notify."
        - "I use the built-in Administrator account."
        - "I use the built-in Administrator with Admin Approval Mode turned on."
        - "I reproduced it under a Guest account."
        - "Not relevant to my request."
    validations:
      required: true
  - type: input
    id: security-software
    attributes:
      label: Please mention any installed security software
      description: Even if the real-time protection is disabled, any security solution could still conflict with Sandboxie.
      placeholder: e.g. Windows Defender
    validations:
      required: true
  - type: input
    id: sandboxie-version
    attributes:
      label: What version of Sandboxie are you running?
      placeholder: e.g. Sandboxie Plus 1.0.9 64-bit
    validations:
      required: true
  - type: input
    id: regression
    attributes:
      label: Is it a regression?
      description: If applicable, specify in which Sandboxie version this problem was introduced the first time (including any pre-release version).
      placeholder: e.g. Since 5.55.9 64-bit
  - type: input
    id: browsers
    attributes:
      label: List of affected browsers
      description: If applicable, in which sandboxed browsers are you seeing the problem?
      placeholder: e.g. Firefox 96.0.3 64-bit, ....
  - type: dropdown
    id: box-types
    attributes:
      label: In which sandbox type you have this problem?
      description: Select "Not relevant" if you don't have any malfunctioning program or setting to report.
      options:
        - "In a Standard isolation sandbox (yellow sandbox icon)."
        - "In a Hardened sandbox (red sandbox icon)."
        - "In a Sandbox with data protection (blue sandbox icon)."
        - "In an Application Compartment sandbox with data protection (cyan sandbox icon)."
        - "In an Application Compartment sandbox with no isolation (green sandbox icon)."
        - "All sandbox types (I tried them all)."
        - "I only reproduced it with Sandboxie Classic."
        - "Not relevant to my request."
    validations:
      required: true
  - type: dropdown
    id: sandboxed-or-not
    attributes:
      label: Where is the program located?
      description: Select "Not relevant" if you don't have any malfunctioning program to report.
      options:
        - "The program is installed both inside and outside the sandbox."
        - "The program is installed only outside the sandbox."
        - "The program is installed only inside a sandbox (NOT in the real system anyway)."
        - "I tried to install it only inside a sandbox, but I wasn't able to achieve it."
        - "Not relevant to my request."
    validations:
      required: true
  - type: dropdown
    id: box-state
    attributes:
      label: Can you reproduce this problem on an empty sandbox?
      description: |
        Select "Not relevant" if you don't have any malfunctioning program to report.

        Tip: An empty sandbox is a clean box without any installed program or data.
      options:
      - "I can confirm it also on an empty sandbox."
      - "My sandbox contains existing programs or data."
      - "Not relevant to my request."
    validations:
      required: true
  - type: textarea
    id: policy-settings
    attributes:
      label: Did you previously enable some security policy settings outside Sandboxie?
      description: |
        For example in gpedit.msc, secpol.msc, Windows Defender Exploit protection settings, or other management tools like parental controls.

        Tip: You may consider to turn off non-default Windows settings.
      placeholder: |
        I enabled the following security / policy settings outside Sandboxie:
        ....
  - type: input
    id: crashdumps
    attributes:
      label: Crash dump
      description: |
        If applicable, provide a direct link containing the .dmp file for your crash issue!

        Tip: You need to upload it on a file storage service, then share the resulting link below.
      placeholder: https://
  - type: input
    id: logs
    attributes:
      label: Trace log
      description: |
        Please consider to take one or more logs for Resource Access issues. For instructions, see https://git.io/Jwj2y

        Tip: You can compress multiple log files in a .zip archive to upload on a file storage service, then share the resulting link below.
      placeholder: https://
  - type: textarea
    id: sandboxie-config
    attributes:
      label: Sandboxie.ini configuration
      description: |
        If applicable, consider to attach your Sandboxie.ini settings (usually located in `C:\Windows` or in the installation folder).

        Tip: If the content is too long, you are recommended to copy the settings on https://gist.github.com and share the resulting link below.
      placeholder: |
        [GlobalSettings]
        .....

        [UserSettings_xxxxxxxx]
        .....

        [DefaultBox]
        .....

      render: shell