65 lines
1.8 KiB
Markdown
65 lines
1.8 KiB
Markdown
---
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name: Problem report
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about: Please report your problem here to help us improve
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title: ''
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labels: ''
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assignees: ''
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---
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**Describe the problem**
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A clear and concise description of what the problem is.
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**To Reproduce**
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Steps to reproduce the behavior:
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1. Go to '...'
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2. Click on '....'
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3. Scroll down to '....'
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4. See error
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**Screenshots**
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If applicable, add screenshots to help explain your problem.
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**Expected behavior**
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A clear and concise description of what you expected to happen.
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**System details and installed software**
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- What is your Windows edition and version? (e.g. Windows 10 Pro 20H2 64-bit)
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- What is your current Sandboxie edition and version? (e.g. Sandboxie Plus 0.9.6 64-bit)
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- What was your previous Sandboxie version before the update, if any?
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- Please mention in which version this bug got introduced, because it acts as a guide for testers and developers.
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- Please mention any security software running in the background, even if the real-time protection is disabled.
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**If you had a compatibility issue or a crash**
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- Please add a download link to the program not working properly in Sandboxie.
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- Please consider to take a log and make it available for analysis: https://git.io/Jwj2y
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- Please attach the actual memory dump and NOT the simple output, which often turns out to be insufficient for a proper analysis.
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**Additional context**
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Add any other context about the problem here.
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**Sandboxie configuration**
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If applicable, consider to attach your Sandboxie.ini configuration by copying the content on https://gist.github.com and sharing the resulting link. If you decide to paste the configuration here, make sure to use the backticks around strings, like in this working example:
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<details>
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<summary>My initial sandboxie.ini settings</summary>
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```
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[GlobalSettings]
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.....
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[UserSettings_175D0429]
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.....
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[DefaultBox]
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.....
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```
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</details>
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